After ignoring me for some time, Autogasexperts sent me an email telling me they "just made a mistake" and that they are "only human". I do not believe that they made a mistake unwillingly, as I think that people who praise themselves having years of experience do know the difference between a high quality BRC system and one of other brands - if you don't know, you should not try to do Liquid Petroleum Gas conversions, nor would you have the certificates of several LPG system manufacturers hanging on your office wall. Hence I do believe that the wrong system was installed in my car on purpose!
They agreed to change the system components on my car and took it with them on the 19th of April, leaving me with a loaner car that basically was illegal to drive (seat belt not working, airbag light on, massive crack on the windscreen). It came back on the 23rd of April with the BRC system installed, what at least made it somewhat drive able on LPG but still showed serious errors with lack of power and misfires.
Unfortunately over 2 hours setup labour by Oxford Autogas didn't solve the issues created by the first garage, nor did Autogas Experts accept responsibility for their work according to the supply of goods & services act (which basically says I can expect reasonable care when a professional does work on my car), hence I was forced to contract fixing the issue with another BRC authorized garage (Oxford Autogas) and claim my damages through the legal system.
On the picture above you can see clearly where the old injectors were placed on the black dot, which is resin to fix the hole. You can also see that Oxford Autogas used bras clamps to place the gas injector nozzels at the same position as the original petrol injectors. Considering how very sensitive the distance between injector placement and inlet valve is for the correct engine timing it is grotesque to see the difference in placements! Even milimetres make a difference and here we have the two spots a good few centimetres/inches apart! To add insult to injury, Autogasexperts had placed the different injector nozzels at different distances from every single injector valve, making correct engine timing impossible!
The car could never ever have worked well the way Autogasexperts drilled the holes in the collector to put the injector pipes, these were totally misaligned and there is no amount of set up and no ECU that could have worked out the correct timing! Now my car works with no misfires, much more power and less fuel consumption. More importantly, I don't have to worry about damaging anything or about the resale value down the line. I am very surprised anybody would try to defraud me so blatantly and obviously; even more surprised I am about the fact that they didn't try to avoid being taken to court or to the trading standards agency. Over 6 months and over 40 emails and letters and many more phone calls weren't enough of a chance for them to put it right and avoid more trouble for them. However as I figured out (too late) was that unfortunately I am not their only victim: Click here to see post at the LPG forum http://www.lpgforum.co.uk/viewtopic.php?f=27&t=9965
